This statement gives details of information we collect via the website, how it is used, disclosure of information, how you can correct or change it, and opting in and out.
Information that is collected:
Bluelab Corporation Limited collects:
a) Personally identifiable information (name, address, email address etc) and any information you provide regarding your area of interest through forms on the Site; and
b) Information relating to the user's connection (IP address, PC platform, Browser etc).
How the Information is used:
a) Personally identifiable information is used to: Provide services that you have requested; Send you information about our company and products, or other information, that we consider may be of interest to you; For future marketing or promotional purposes; and for any other use you authorise.
b) User information is used to: Assist us with market research; Track traffic patterns to and from the Site; and to gather information regarding the source of visitors to the website.
Bluelab Corporation Limited will not disclose your personally identifiable information to any third party without your authorisation.
How you can correct or change your information:
If you wish to correct or change any of your information we hold please Contact Us
with the details of changes or corrections.
Opting in and Opting out:
By filling in our contact form and supplying information to us you choose to 'Opt in'. If you wish to 'Opt out' and have your information removed from our database, please Contact Us
This statement is provided for your information and is not intended to limit or exclude your rights under the Privacy Act 1993.
We take the privacy of your data seriously. We store your device data and deliver you useful information to help you grow better - that's our aim and intent. We store your device data so you can review how it changes over time. We don't track your location.
We also collect some information about how you use the app so we can improve our products and services - we're focussed on delivering a great experience.
All the data transmitted from your Bluelab Connect devices is captured by the Bluelab Connect Stick in your local computer. This data is then transferred to the Bluelab Cloud over the internet for storage. The Bluelab mobile app then accesses the cloud for viewing connected device data anywhere you have a mobile data connection.
Identity & access
When you start using the Bluelab app we ask for your email address and a password to create a Bluelab account. Your account details connects your app to your desktop software and devices.
We'll track how you use the app for statistical purposes and to test new features.
We will also send useful information to your email address about Bluelab, our products and services including upcoming changes or improvements.
We store any information you volunteer, like surveys and app reviews, for as long as it makes sense.
Bluelab won’t hand your data over to law enforcement unless we are legally required to do so.
All data is encrypted via SSL/TLS when transmitted from your desktop software to our servers and back to your smart phone. This is the same encryption used by the banks. We store all the data on Amazon Web Services (AWS) which is built to meet the requirements of the most security-sensitive organizations. You can read more about AWS Security here.
Changes & questions
Bluelab may update this policy as we introduce new features or functionality. This will always be to improve your experience - we’ll notify you about significant changes by email or a notification in the app or software. You can change your personal information at any time by contacting our customer service team.
Please get in touch with any further questions here.